Stephen Lu
Assistant Director at Fourseasons
Tianjin, Chinawww.fourseasons.com
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Summary
Has over 10 years of international hotel management experience, twice as the Assistant Housekeeper to participate in the pre-opening hotel work, and is responsible for the establishment the SOP of the floors and office, training and supervision and implementation. Unite and motivate attendant, and continuous training to improve the overall experience of the service. Attention to staff costs and service culture training. Be sincere and kind to people, to comply with the rules of the game and attention to team work.
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Languages
- 中文
- English